Refund Policy


Strictly 7 days from arrival of your goods. If 7 days have past since receiving your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in original packaging.

For alcohol, we are not able to accept a return of an item that has been opened.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If a refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment minus the original cost of shipping.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and we will get back in contact with you.


To return your product, you should mail your product to:

Hotel Bruny
3959 Main Road
Alonnah Tasmania 7150

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.